Privacy Policy

1. Who We Are

GenAI Secured ("we", "our", "us") is an independent Generative AI engineering consultancy operating globally, reachable at info@genaisecured.com and online at genaisecured.com.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us through our enquiry form. By using this website you agree to the practices described below.

2. Information We Collect

2.1 Contact Form Data

When you submit an enquiry through our contact form, we collect the following information that you provide voluntarily:

• Full Name — to address you appropriately in our response.
• Company / Organisation — optional; to understand the business context of your enquiry.
• Work Email Address — to reply to your message.
• Message / Project Description — the content of your enquiry.

This data is submitted directly to our email server via a server-side PHP script. We do not use third-party form processing services that store your data on external platforms.

2.2 Server Access Logs

Our web hosting provider may automatically collect standard server access logs, which can include your IP address, browser type, operating system, referring URL, and the date and time of your visit. These logs are retained for security and diagnostic purposes only and are not used for marketing or profiling. We do not have direct control over log retention periods set by our hosting provider.

3. Cookies and Tracking Technologies

We do not use tracking cookies, advertising cookies, analytics pixels, or any third-party tracking scripts on this website.

The only external resource loaded by this website is the Google Fonts stylesheet, which is served over a standard HTTPS connection. Google may log requests to their fonts CDN under their own privacy terms. No cookie is set on your device as a result of this request.

If a session cookie is set by your browser for any technical reason (e.g., server-side session handling), it is temporary, contains no personal data, and is deleted when you close your browser.

4. How We Use Your Information

Information collected through the contact form is used exclusively for:

• Responding to your project enquiry or request for information.
• Following up on an ongoing business conversation initiated by you.

We will not use your contact details to send unsolicited marketing communications without your explicit consent. We will not add you to any mailing list without your knowledge.

5. Data Retention

Email correspondence, including messages submitted via the contact form, is retained in our email inbox for as long as necessary to manage the enquiry and any resulting business relationship, and in any case for no longer than 24 months after our last communication, unless a longer retention period is required by applicable law or legitimate business interests (e.g., an active project agreement).

You may request deletion of your personal data at any time by contacting us at info@genaisecured.com. We will process your request within 30 days.

6. Data Sharing and Third Parties

We do not sell, rent, trade, or otherwise transfer your personal information to any third parties for commercial or marketing purposes.

Your data may be accessible to the following categories of parties solely for operational purposes:

• Web Hosting Provider — the server that hosts this website and its email functionality, subject to their own privacy policy.
• Email Service Provider — the email infrastructure used to transmit and store enquiry messages.

We will disclose personal information if required to do so by law, court order, or to protect the rights, property, or safety of GenAI Secured, our clients, or the public.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include encrypted HTTPS transmission, server-side input sanitisation, and access controls on email accounts.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data under applicable privacy laws (including the EU/UK GDPR and similar regulations):

• Right to Access — Request a copy of the personal data we hold about you.
• Right to Rectification — Request correction of inaccurate or incomplete data.
• Right to Erasure — Request deletion of your personal data ("right to be forgotten").
• Right to Restriction — Request that we limit how we process your data.
• Right to Data Portability — Request your data in a structured, machine-readable format.
• Right to Object — Object to processing of your personal data.

To exercise any of these rights, please contact us at info@genaisecured.com. We will respond within 30 days. We may need to verify your identity before processing your request.

9. International Data Transfers

Your personal data may be processed in the country where our web and email servers are located. If you access this website from outside that jurisdiction, your data may be transferred internationally. We take reasonable steps to ensure that such transfers comply with applicable data protection law.

10. Children's Privacy

This website is directed at businesses and professional individuals. We do not knowingly collect personal information from children under the age of 16. If you believe a child has submitted personal data to us, please contact us immediately at info@genaisecured.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after a change constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

GenAI Secured
Email: info@genaisecured.com
Website: genaisecured.com